Privacy Policy – Soyka Shop

​​

Last updated: 30 April 2025

 

This Privacy Policy is prepared in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and relevant UK consumer protection laws, including the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013.

1. Who We Are

Soyka Shop is owned and operated by Beata Stachurska, a self-employed sole trader registered in the United Kingdom.

Contact details:
📧 Email: pachnaca.soyka@gmail.com
📍 Address: 81 Layton Avenue, Mansfield, NG18 5PR, United Kingdom

2. What Data We Collect

We may collect and process the following types of personal data:

• Full name

• Email address

• Shipping and billing addresses

• Phone number (if provided)

• Payment information (processed by third-party providers)

• IP address and cookie data (for website analytics)

3. How We Use Your Data

Your personal data is used to:

• Process and fulfil your orders

• Communicate with you regarding your order

• Send marketing messages (if you have given consent)

• Analyse website usage (e.g. via Google Analytics)

4. Legal Basis for Processing

Data is processed under UK GDPR on the following grounds:

• Contractual necessity – fulfilling orders and transactions

• Legitimate interest – website analytics and fraud prevention

• Consent – for marketing communications (can be withdrawn at any time)

5. Sharing of Your Data

We may share your data only with:

• Payment processors (e.g. PayPal, Stripe)

• Courier services (e.g. Royal Mail)

• Analytics tools (e.g. Google Analytics)

We do not sell or rent your personal data.

6. Your Rights

You have the right to:

• Access your personal data

• Request correction or deletion

• Restrict or object to certain processing

• Withdraw consent (where applicable)

• Lodge a complaint with the UK Information Commissioner’s Office (ICO): https://www.ico.org.uk

7. Data Retention

We retain personal data only as long as necessary:

• For order fulfilment and customer support

• To meet legal, financial and tax obligations (typically 6 years)

8. Cookies

We use cookies to enhance website performance and analyse traffic. You may manage cookies through your browser settings. For more details, please refer to our Cookie Policy.

9. Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect data from children.

10. Consumer Rights

This shop operates in accordance with UK consumer protection laws, including the Consumer Rights Act 2015 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. These laws ensure your right to:

• Clear information before purchase

• A 14-day cancellation period (right to cancel)

• A refund or replacement if goods are faulty or not as described

You can find more information about your consumer rights at: https://www.gov.uk/consumer-protection-rights

11. Changes to This Policy

We may update this policy from time to time. The most recent version will always be available on our website.